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§§Alessandra, Anthony J. Cathcart, Jim and Monoky, John. Be Your Own Sales Manager. New York, NY: Prentice Hall, 2004.
§Alessandra, Anthony J. and O’Connor, Michael J. The Platinum Rule, New York, NY: Warner Books, 1998.
§§Bolton, Robert. and Bolton, Dorothy G. Social Style/Management Style. New York, NY: AMACOM, 1984
§Garnett, Pat. Non Verbal Selling Power. Englewood Cliffs, NJ: Prentice Hall, 1985.
Levinson, Jay Conrad. Guerrilla Marketing Attack. Boston, MA:Houghton Mifflin Company, 1989.
§§Miller, Robert B., Heiman, Stephen E. and Tuleja, Tad. Strategic Selling. New York, NY: Warner Books, 2005.
§Miller, Robert B., Heiman, Stephen E. and Tuleja, Tad. Successful Large Account Management. New York, NY: Henry Holt & Company, 2005.
§§Rackham, Neil. Major Accounts Sales Strategy. New York, NY:McGraw-Hill, Inc., 1989.
§Stevens, Howard and Cox, Jeff. The Quadrant Solution, USA: The R. H. Chally Group, 1993.

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